Custommer Experience Survey At babiesrus.com
About Babies R Us
Babies R Us is a chain of retail stores that specialize in selling baby products that will make the baby feel more loved and cared for. They offer range of baby products and there is a variety to choose from at affordable prizes. They operate about 250 stores in the US. They offer a range of products which include car seats for new born, strollers, cribs, bedding, clothing, gifts amongst others.
This is an online survey that has been developed by babies R Us to measure the effectiveness of the services that they offer to their customers. Having realized that this was possible only through the customers’ participation, they developed the survey to directly involve them. This survey basically revolves around the experience the customers in their stores. The best of what they got to the worst they experienced. This feedback is very useful to Babies R Us as it provides them with a platform to put their customers’ needs as they first priority.
The customers’ time to participate in the survey does not go unrewarded. Babies R Us offers every customer who sacrifices his time to complete the survey a chance to win $ 500 worth of sweepstake.
The fact that this survey is conducted online makes it convenient for the customers to undertake the survey at any location of the world and at their own free time and will. In addition, the survey only takes a few minutes to complete.
How to Participate in the Survey
In order to participate in this survey, you will require;
1. A PC, laptop, notebook, tablet, smartphone or any other device that can connect to the internet
2. An active internet connection
3. A basic knowledge of English or Spanish
4. Legal US Citizenship
5. A receipt following a visit to Babies R Us store
Step by Step Guide on How to Undertake the Survey
1. Visit babiesrus.com/brusurvey
This introduces to the official customer satisfaction survey home page. Select the language of your choice. Either between English and Spanish and click next to continue with the survey.
2. Fill in the required receipt details
These details will include the 4 digit store code that will help identify the store, the access code and the cashier’s code. If you are n a maze trying to find these details, there is a clear example at the right of the page, just follow it.
Fill in your age in the age slot that appears. Do not lie on your age in order to become eligible. Enter the characters in the character box that appears.
Click the submit button to continue.
3. Answer the questions that follow
Read and understand the question carefully before you answer the question Give your ratings where necessary, choose the most probable answer in the multiple choice questions and provide an honest brief in the open ended questions.
4. Complete the survey by participating in the draw
Enter the draw and stand a chance to win up to $500. Provide contact information that will be used to contact you in case of a win.
With these simple steps, you will have participated in a survey that will help change your shopping experience.
Click to Survey