Customer Experience Survey At Shoppers Drug Mart


This is a customer satisfaction survey that has been developed by Shoppers Drug Mart, a pharmaceutical chain of stores with their headquarters in North York but also present in Toronto and Ontario.

The aim of the experience survey is to receive customers feedback on their recent experience at Shoppers Drug Mart store. This feedback will enable them maintain and upgrade the areas that require attention. As an incentive to complete the survey, Shoppers Drug Mart offers customers a chance to win one of the 50 $1000 prizes. In addition, there are redeemable shopping coupons to be redeemed at the next visit to Shoppers Drug Mart.

For convenience to their customers, Shoppers Drug Mart conducts the survey online at or through a phone call to the following number 800-701-9163. this means that any customer can participate in the survey at any location during any time of the day.

How To Participate In The Survey.

In order to take part in their survey, Shoppers Drug mart will require you to;

Have a basic knowledge of either English or French
A computer, laptop, smartphone, notebook, tablet or any other gadget that can connect to the internet.
An active internet connection
An Email address
A 15 digits certification code present in recent receipt received from a visit to Shoppers drug Mart.

With the above items then you are fully equipped to take the survey, just follow the following steps,

Step By Step Guide

Step 1: Visit

You will be required to select the language of your choice. Select the language that you are most comfortable in. Below the language choice in a blue hyper link are terms and policies that govern the survey. Read them before continuing with the survey. If you do not have the time bypass them and continue to the next page.

Step 2: Enter the 15 digits Certification number.

This is the code that is present on the receipt following a recent visit to Shoppers Drug Mart. Input the code and cross match the two numbers to ensure they match. Click launch to start the survey.

Step 3: Answer the questions about your recent experience at Shoppers Drug Mart

Provide completely honest answers, make sure that you do not favor the store by rating them good nor do you dislike the stores by exaggerating on your answers. In the open ended questions, give suggestions that may help the Shoppers Drug Mart improve their services to you and others who shop for their drugs in the stores. In the multiple choice questions, tick the answer that completely describes your experience.

Step 4: Enter the required contact information

Provide Shoppers Drug Mart with the required contact information that will help them contact you in case of a win. This information is treated with confidentiality.

This will mark the end of your survey. Short, brief and comprehensive which will take only five minutes of your time. At the end you will be automatically entered into a sweepstake that will stand you a chance to win 1 of the 50 $1000 prizes or a coupon redeemable at the next visit to a Shoppers Drug Mart Store.




Click to Survey



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